Renter Protections Process

Renter Protections Update:

  • On August 25, 2023, the Phase II Renter Protections in Ordinance 20694 became effective and enforceable.
  • The administrative rules for the Ordinance are being completed and a notice will be published in The Register Guard and sent to the interested parties list when they are posted for public review and comment. 
  • The Renter Protections Code requires that landlords report Relocation Assistance Exemptions, Relocation Assistance Payments and Terminations of Tenancy/Evictions.  The City has provided the following forms that landlords may use to make the reports required by the Renter Protections Code.  The City will also accept reports that do not utilize the forms provided by the City as long as they include all the information required by the Renter Protections Code.
  • IMPORTANT TIP: Before you begin filling out the online forms, create an online account and sign in. This will allow you to save your progress and review your submitted forms. 
  • Tenant Education Information is updated with Phase II Renter Protections and available for download. Landlords are required by EC 8.245 (13) to distribute this information with any written rental agreements. 

Renter Protections in the City of Eugene 

The City of Eugene is engaging in a multi-phase  process to review and potentially update renter protections.  Renter protections are broadly defined and include programs like the City’s Rental Housing Code program, which regulates rental properties in the city by creating minimum habitability standards. Renter protections can also include anti-discrimination protections like the ones found in Eugene’s Human Rights Code.   They can even include rent stabilization and limitations on no-cause evictions like those found in SB  608 (2019).

Phase I and Phase II renter protection work has concluded and City Council has taken action. The tabs below contain more information about each phase of the Renter Protections process.

  1. Phase I Renter Protections

On July 11, 2022, City Council passed Ordinance 20670 adopting Renter Protections Phase I. Watch the July 11, 2022 session and Review the Agenda Item Summary and Council Materials.  On August 13, 2022, Ordinance 20670  went into effect and is enforceable.  

Phase I Protections Include:

1. Support Services.  Fund a rental housing navigator position; expansion and management of rental housing data collection; code enforcement of the protections; and other tenant support services, such as a tenant hotline and eviction diversion; all with funds from an increased Rental Housing Code door fee.  The rental housing navigator will support renters and landlords, and also assist with solutions and support for a) ex-offenders and other classes of people with similar challenges struggling to qualify for rental housing, and b) community members who need ADA compliant units. 

2. Move-in/out documentation.  Require landlords to itemize and photo document property condition at move-in and move-out, and to itemize and photo document withholdings from security deposit.  The tenant shall receive copies. 

3. Rental History.  Require landlord, at tenant written request, to provide rental history (reference) for a tenant who has not yet given notice. Reference Form HERE.

4. Information on Renters’ Rights/Landlords’ Obligations.  Require landlords to distribute, together with any written rental agreement, an educational document describing Senate Bill 608 with regard to terminations.  The City will be responsible for creating, updating, and posting the educational material.  Any local renter protections will be included plus information about the rental housing code program.

5.  Cap application and screening fees at $10: Require landlords to charge no more than a set application and screening fee to potential tenants.

  • A lawsuit in Lane County Circuit Court challenged part of the Phase I protections that Council approved in July 2022. The Court determined on January 31, 2023 that the City is preempted by state law from imposing or enforcing a $10 cap on applicant screening charges. 
  • City staff will not be enforcing the $10 cap on applicant screening charges.

Phase I Process:

  1. Phase II Renter Protections
  1. PHASE II Renter Protections Process
  1. Phase III Renter Protections
  1. Renter Protections Committee 2019-2021
  1. 2017 - 2019 Renter Protection Work 
  1. FAQ's

To provide comments on Renter Protections please email

Contact Us

  1. Community Development

    Amy Cameron

    Rental Housing Navigator

    99 W. 10th Ave.

    Eugene, OR 97401

    Ph: 541-682-5383