EUG Belonging and Mission Statement

EUG Belonging/Values/Mission/Vision


Belonging – Team EUG is committed to creating a welcoming and safe community for everyone and a place where every person can experience a sense of belonging. We value and promote diversity, equity, and inclusion while actively working to ensure our actions reflect these core principles.


Values – Our core values are the foundation for our organization and help define our purpose:

  • Integrity – We align our conduct with what we know to be excellent, always seeking to reflect ethical standards and to do the right thing regardless of the circumstances.
  • Service Excellence – We thrive on our ability to consistently meet and exceed our customers’ expectations, delivering an industry-leading airport experience.
  • Innovation – We champion a process of creating value by applying novel solutions to meaningful problems.

Mission - To maintain the highest standard of aviation safety and security, while fostering positive experiences for all stakeholders, as a valuable community partner and key regional economic driver.


Vision – To be a premier aviation hub, embrace new technologies, celebrate ingenuity, and  champion environmental sustainability.


Guiding Principles - Providing an exceptional and positive experience for all internal and external stakeholders of the airport by:

  • Fostering all types of aviation, both traditional and emergent.
  • Excelling in operational readiness, efficiency, effectiveness, and sustainability.
  • Leveraging partnerships through collaboration.
  • Inspiring our community to fly local.
  • Delivering an internal and external culture that is invigorating and stimulating in business and commitment.

Contact Us

  1. Eugene Airport

    Ticket Counters

    Open at 3:30 a.m.*

    * Ticket Counter hours vary by airline and are subject to change without notice.

    Terminal Building

    Open 24 hrs

    28801 Douglas Dr.

    Eugene, OR 97402

    Airport Administration

    28855 Lockheed Dr.

    Eugene, OR 97402

    Ph: 541-682-5430



    Monday-Friday, 8 a.m.-5 p.m.

    (excluding holidays)