Make Payments or Request Refunds


Payments can be made in person at the Permit and Information Center, over the phone by calling 541-682-5505, and by mail. We accept:

  • Cash
  • Checks
  • MasterCard
  • Visa

Projects submitted through eBuild (electronic submittal and plan review) can pay fees online by Visa or MasterCard. If you wish to apply for a trade permit (electrical, plumbing, residential mechanical) apply online through our eBuild system.


Refund requests must be made in writing within 180 days of fee payment, and are based on the following rules:

  • Permit Fees: 80% of permit fees may be refunded when an active permit is cancelled prior to any work or field inspections. The State Surcharge and City Administrative Fees are non-refundable. A refund is not available if any work has started on the permit or if the permit is expired.
  • Plan Review Fees: 80% of the fee may be refunded when an application is withdrawn or cancelled before plan review is started. A refund is not available if any plan review has been performed.

If you would like to pursue a fee refund, please fill out and submit the Fee Refund Form.