Employee Assistance Program

Crater Lake with Snow

  1. Help When You Need It
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Employee Assistance Program Services

The City offers Employee Assistance Program Services through two different providers to better help meet the varied and specialized needs of our benefitted employees.  There is no charge to members for any eligible EAP service.

Public Safety EAP (for Sworn Fire Professionals)

You protect the public, but where can you go for support? All career professional firefighters now have free access to a Public Safety EAP that provides resources to address the unique needs and stressors that impact first responders.

Offered through the Special Districts Association of Oregon (SDAO) and Special Districts Insurance Services (SDIS), the Public Safety EAP is a confidential counseling and support service staffed by trained professionals 24 hours a day to assist public safety personnel and their families.

Employees and their immediate family are eligible for up to 6 counseling sessions per year with mental health professionals that specialize in fire and EMS issues, along with a wide range of additional benefits such as performance coaching, personal assistant services, and unlimited web-based access.

Public Safety EAP

Phone 888-327-1060 24 hours a day

Website: www.theeap.com/public-safety-eap


Cascade Health Counseling & EAP

Cascade Health Counseling & EAP offers a broad range  of services at no charge for all benefitted employees, eligible family members,  and any member of the employee’s household to assist you in finding solutions to your concerns.  You do not need to be covered under our health insurance to receive this benefit. Eligible members can receive up to 4 visits per issue per year.

Services include confidential, professional counseling, conflict resolution, career guidance, and legal and financial referrals. They also offer critical incident debriefing and  unlimited supervisory consultations.

Cascade Health Counseling & EAP hosts a variety of free training programs throughout the year to assist employees and their family members in gaining valuable life skills.

Cascade Health Counseling & EAP

Phone: 541-345-2800

Website: www.cascadehealth.org/


MTR Therapy

MTR Therapy is closing their practice and no longer providing EAP services for the City of Eugene. Eligible members can access EAP support through Cascade Health Counseling & EAP or the Public Safety EAP for Sworn Fire Professionals.